Shipping policy
At Heritage Laser Works, each item is custom-made to order. Please review our shipping policy below.
🛠️ Processing Time
All orders are processed within 2–5 business days.
Custom items require time for engraving and quality checks before shipment.
📦 Shipping Options
Shipping options and rates are calculated at checkout.
Typical delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
📍 Local Delivery
We offer local delivery for customers in the surrounding area.
- Delivery fee: $3
- Minimum order: $25
- Delivery time: typically within 1–2 days after processing
⏱️ Total Delivery Time
Total delivery time = Processing time + Shipping time
⚠️ Delays
We are not responsible for shipping delays caused by carriers, weather, or other factors outside our control.
📦 Incorrect Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.